How to book

Bookings

Villas-in-tuscany.it is property of Hill Towns Tours, a Tour operator specialized in promoting and negotiating weekly rentals (from Saturday to Saturday) of private villas with swimming pool, apartments and farmhouses in the name and on behalf of the owners of the above mentioned properties.

In order to book with HTT the signing of a tourist rental agreement is requested, containing in a clear and explicit manner the terms and conditions of the booking and subsequently, the payment of a deposit equal to 30% of the total, to be carried out by wire transfer. The booking is considered valid only after receiving a fax with the bank receipt certifying the payment and will immediately be confirmed by e-mail with the voucher.

The remaining 70% is to be paid no later than 30 days before arrival. If the booking takes place in the 30 days prior to arrival, the respective amount is to be paid entirely at the moment of the booking.

Voucher

If you voucher holder and would like to redeem it, please send an email at booking@hilltownstours.com with your contact details and a copy of the voucher. We are happy to assist you in reserving your experience and organizing extra activities for you. Our staff is readily available during your entire stay with concierge services.

Liability

Where Hill Towns Tours is forced by events beyond their control to cancel a lease, the company reserves the right to assign the client to another similar property or as a last resort refund any money paid. On acceptance of the alternative offer, the client acknowledges his full agreement to the new lease and agrees to forfeit any right to possible repayment of expenses. In any case, where an agreement as above cannot be reached, Hill Towns Tours will cancel the lease, reimbursing any money paid by the client, who on receipt of same will have no further claim on the company.

Cancellation policy

In case of cancellation within 60 days of arrival date, the 30% deposit will be retained in full. In case of cancellation between 60 and 30 days before arrival, 50% of the entire amount will be retained. Beyond this date, the entire amount will be retained. Monthly rentals must cancelled one hundred and twenty (120) days prior to arrival.

National guarantee Fund

The National Guarantee Fund (governed by law 206/05 art. 100 of the new Consumer Code) was instituted to protect consumers travelling in case of insolvency or bankruptcy of the vendor (tour operator or travel agent) and allows a reimbursement to the consumer for the price paid for the trip (the reimbursement is limited to the part of the trip paid and not yet used).

Insurance

Hill Towns Tours in accordance with all applicable laws (International Convention on Tour Contracts C.V.V. endorsed by Italian Law no. 1084 of 27.12.77 and C.E.E. Directive 90/314 of 13.06.90) and in order to safeguard its clients, has stipulated the following insurance with the Allianz-Ras group: Policy for public liability to all clients of tour programs or holiday leases in accordance with Art. 13 of The Regional Law of Tuscany no.16/94 and subsequent changes as approved by the Regional Council of Tuscany, minute no. 5823 of 30.05.94.

Developed with and by Andrea Bucaletti
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